1. Who you are contracting with
These Terms form a contract between you and [Your Legal Business Name] (trading as AcrossAI Tools, “we”, “us”, “our”), the operator of tools.acrossai.co.uk. By accessing or using the site or any of its tools, free or paid, you agree to these Terms. If you do not agree, do not use the service.
If you are using the service on behalf of an organisation, you confirm you have authority to bind that organisation. If you are an individual, you confirm you are of legal age in your jurisdiction.
2. The service
We provide interactive AI-related tools for UK businesses, including readiness checks, savings calculators, risk audits and reports (the “Service”). Free features are available without an account. Paid “Pro” features require an active subscription.
We may add, change or remove features at any time. We do not guarantee the Service will be uninterrupted, error-free, or always available.
3. Accounts
You must provide accurate information when signing up and keep it up to date. You are responsible for keeping your credentials confidential and for activity under your account.
4. Acceptable use
You agree not to:
- use the Service for unlawful, fraudulent, harassing or harmful purposes;
- infringe anyone's intellectual property, privacy or other rights;
- upload malware, probe, scan, or interfere with the security or integrity of the Service;
- scrape, mass-extract or resell content or outputs without our written permission;
- attempt to reverse engineer, decompile, or circumvent technical limits;
- use the Service to build a competing product.
5. AI-generated content
Some tools use generative AI to produce reports, scores or recommendations. You acknowledge that:
- outputs may be inaccurate, incomplete or out of date and must be reviewed by a competent human before relying on them;
- outputs do not constitute legal, financial, tax, regulatory, medical or other professional advice;
- you are responsible for your prompts and inputs, for verifying outputs, and for ensuring you have the rights to any content you submit;
- you must not use the Service to generate illegal content, deepfakes, hateful, discriminatory, defamatory or sexually explicit material, malware, or content designed to deceive or harm others;
- we may filter, refuse, restrict or remove inputs or outputs, and suspend accounts that repeatedly or seriously violate these rules.
If you believe content infringes your rights, contact us via https://acrossai.co.uk. We will investigate and may remove content and terminate accounts of repeat infringers.
6. Intellectual property
We and our licensors retain all rights in the Service, including software, design, branding and documentation. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms and your subscription plan. You retain ownership of content you submit; you grant us a limited licence to host and process it solely to provide the Service.
7. Subscriptions, payment, billing and refunds
Pro subscriptions are billed monthly or yearly in advance and renew automatically until cancelled. Prices are shown in checkout and may include taxes depending on your location.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, cancellation and refund mechanics are governed by Paddle's Buyer Terms.
You can cancel at any time from your account or via paddle.net. Cancellation takes effect at the end of the current billing period — you keep Pro access until then. Refund requests are handled per our Refund Policy.
8. Suspension and termination
We may suspend or terminate your access if you materially breach these Terms, fail to pay, create a security or fraud risk, or repeatedly violate our acceptable use rules. You may stop using the Service and cancel your subscription at any time. On termination, your right to access the Service ends; we may delete account data after a reasonable period.
9. Disclaimers
To the fullest extent permitted by law, the Service is provided “as is” and “as available”. We disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will meet your requirements or that outputs will be accurate.
10. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, special, incidental, consequential, exemplary or punitive damages, or loss of profits, revenue, data, goodwill or business opportunity. Our aggregate liability arising out of or relating to the Service is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
11. Indemnity
You will indemnify us against claims, damages and reasonable costs arising from your content, your unlawful use of the Service, or your breach of these Terms.
12. Changes to these Terms
We may update these Terms. The “Last updated” date at the top will change. Material changes will be communicated via the Service or by email where appropriate. Continued use after changes means you accept them.
13. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes, except where mandatory consumer law gives you the right to bring proceedings in your country of residence.
14. Contact
[Your Legal Business Name], trading as AcrossAI Tools. Get in touch via https://acrossai.co.uk.